Happy Reward Program - FAQ

What is Happy Reward Program?

Through Happy Reward Program, Sweet Karam Coffee customers earn cash points on every order, every referral, and all special days like birthday.

 Who are all eligible for Happy Reward Program?

All visitors are eligible for Sweet Karam Coffee Happy Reward Program. 

How do I participate?

If you are an existing customer, Sign in to our Happy Reward Program. (To navigate to Rewards section: Click Rewards Icon on bottom right of homepage or go to footer menu and select Rewards)

If you are a new customer, Register your account to our Happy Reward Program. (To navigate to Rewards section: Click Rewards Icon on bottom right of homepage or go to footer menu and select Rewards, Click Sign up & Register)

 What all are the ways to earn cash points in Happy Reward Program?

You can earn in the following ways:

  • Sign Up: 2000 points (You can earn sign up points only if you have an account i.e., when you create your account via Rewards section.)
  • Place an Order: 1 point for every Rs.1 you spent.
  • Share us on Facebook: 500 points
  • Like us on Facebook: 500 points
  • On your Birthday: 2000 points (Limit of 1 per year, Customers must enter their birthday in Ways to Earn section (at least 30 days in advance to be rewarded)
  • Write a product review: 500 points. (Post purchase, A review request mail will be sent to your registered e-mail address when the order is fully-fulfilled. Click on Review in the mail and submit your review to get 500 points)

 How to get sign up points?

You can earn sign up points only if you have an account i.e., when you create your account via Rewards section or using “Login” in Top left of the home page.

Who can earn points?

Only Registered customers can earn points.

Who can Redeem points?

Redemption of cash points can be done only if sign in action was completed.

 How do I redeem?

You can redeem the points from ‘Ways to Redeem’ in the rewards section. You can choose the points as per your wish to redeem. Every 100 points will get you Rs.5/-

Do I get points if I do guest checkout?

Yes, every guest check out will earn points. But an account is needed to redeem points, with the same email address.

Can I use more than one reward at a time?

No, at present only one reward coupon can be used during check out.

 How referral program works?

The referring person should have registered account.

Referring person will get Rs.100/- off Discount coupon on their rewards when the referred person makes purchase.

Referred person will get Rs.100/- off Discount coupon on their 1st order made using the referral code.

 Where can I see my rewards?

Click ‘Your Rewards’ in the ‘Rewards Section’ to see the total rewards available.

Click JOIN to participate in our Happy Reward Program!